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  • Clients

Clients

  • Setting Default Currencies

    For multicurrency agencies your default currency may not reflect that of the currency you / your clients work with.

  • Multiple Client Site Addresses

    All site locations should be added directly onto the Client record.

  • Off Limits explanation

    Off Limits feature allows the setup of important Client and Contact on-screen alerts.

  • Sharing Records

    Explanation of what the 'Share' button does

  • Reporting by Business Units

    Explanation of how to report on Business Units.

  • Adding a project to a client or placement

    The Client Project field locations and use.

  • Disciplines and Sectors

    Where to find Discipline and Sector fields across vacancy, placement, and client records.

  • Adding a Client

    This article shows you how to create a new Client record.

  • Adding an alias / 'known as' information to a Client

    A text field is available on the Client record called 'Client Known As'. The purpose of this field allows capturing client alias(es).

  • Building a Client Hierarchy view

    How to build an organisational hierarchy view for your Client.

  • Changing Client Ownership

    How Client Ownership is governed.

  • Adding a Primary Contact to a Client Record

    How to create a Primary Contact for a client Client record.

  • Adding a Tag to a Client

    How to add a Tag to a Client record

  • Updating Credit Check Information

    Where to input or update Credit Check information on a client record.

  • Adding a Purchase Order to a Client

    This article explains the process of building a new Purchase Order from a Client record.

  • The "Is Parent?" Client hierarchy toggle

    Whilst creating a new Client in Mercury, there is now the capability to clearly mark and view if that record is a Parent client or a subsidiary.

  • Client approval process

    Manage approval processes set up on new vacancies.

  • Locate and restore missing Tags

    How to locate Tags that are no longer available or have gone missing.

  • Building an Organisational Chart for your Client

    How to create an Org Chart of Contacts for your Client.

  • How to add the 'State or Province' field in a Client record

    How to add the State field and display it in a Client record.

  • Adding a Client Contact to Multiple Clients

    How to add a single Client Contact to more than one Client

  • Update a Client's main site address from a Placement

    How to select an updated Client Site address from a Placement.

  • NPS surveys

    Utilise NPS surveys for feedback across Interviews, Placement approvals, and Placement start dates.

  • How to create an NPS survey

    How to create an NPS Customer Voice survey.

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